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| Have a question? |
US TOLL FREE
US INT. LINE
UK PHONE |
+1-800 - 574 - 0902
+1-510 - 870 - 2470
+44-20-7993 - 2768 |
| Contact sales now. ID 35190 |
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| More contacts and live chat... |
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Customer Support Reviews
The stability of your web hosting and the quality of customer & Tech support and the reasonable price has me coming back for renewal. Thanks for a job well done!
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Personally, not enough can be said for the tech support staff. They are second to none in the area of support. Submit any sort of question, issue, or problem, and you'll typically have an answer back within 10 - 15 min! but no longer than 1 hour (which itself is still amazing!).
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Good, reliable, fast hosting provider. Many features incl. all the well known applications.
I thank you for offering such a high-value service. I always put your name first in recommending hosting services.
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I would recommned Business Web Hosting Solution for any site. They are top notch in service and support.
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We offer all our clients fast quality support 24 hours a day, 7 days a week. You can contact us:
1. THROUGH THE WEB HOSTING CONTROL PANEL (CP).
- Context Help. Fast and easy explanations of each page of the CP. Simply click on the HELP link in the top right corner of the CP. A drop-down window appears with more information about how to use the functionality of the particular section of the CP.
- Video Tutorials. We have made over 40 movies, so that you can become familiar with our Control Panel as quickly as possible by watching the relevant movie.
- Help Center. This is an information system based on the keyword search principle, i.e. a FAQ (Frequently Asked Questions) information database, but much more advanced than the standard static FAQ. We regularly update the database of the Help Center with new entries.
- Ticketing System. If you still haven’t found the answer to your question in the Help Center, we suggest that you use our Ticketing System. You can open a ticket by clicking on the Request Help link. Each ticket is replied to within no more than 60 minutes after it has been opened. In order to supervise and maintain a high quality support service, we insist that a unique ticket is opened for each problem through the Request Help link in the CP.
2. THROUGH OUR WEBSITE.
You can use our online form and get in touch with us 24 hours a day.
3. BY PHONE. YOU CAN CONTACT US AT:
US TOLL FREE PHONE: +1-800-574-0902
INTERNATIONAL PHONE: +1-510-870-2470
UK PHONE: +44-20-7993-2768
Please, prepare your account information in advance when calling us to request help.
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4. THROUGH THE LIVE CHAT BUTTON ON OUR WEBSITE.
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IMPORTANT!!! If you are a client of Business Hosting Solution and wish to request help through our website, by phone or through the Live Chat button, we will ask you to open a Ticket through the hosting CP (option 1d). This way we can supervise the quality of our customer support, which will improve the quality of our services in general.
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